You'll never forget the first time someone bursts into tears when hearing your feedback. If you care about your teams, there are few worse feelings in the world. For this reason, many of us shy away from delivering critical feedback. Unfortunately - as most of us soon find out - this only makes things worse in the long run. As someone who's had the responsibility of giving … [Read more...] about Avoiding Tears and Tantrums: Giving Negative Feedback Like a Pro
Three things in life are certain: DeathTaxes, andThe fact that working if you've worked in a large organisation you're used to getting a ton of downward feedback from your managers and bosses. Many of us are accustomed to receiving downward feedback, despite the racing pulse and sweaty palms we might get every time. But do we know what our juniors and peers … [Read more...] about You Know What Your Boss Thinks, but Does Your Team Hate You?
Nobody likes to receive bad feedback. Why? Because it feels like conflict and we hate hearing that we've not done a perfect job. What if I told you that the highest performers in any organization tend to turn the feedback process into a positive experience for the person delivering feedback, even if the feedback received is negative? Done correctly, it's possible to leave … [Read more...] about Start Doing These 4 Things to Receive BAD Feedback Like a High Performer